Rack Safety Solutions, Tailored to Your Industry Needs

Every warehouse environment comes with its own rack safety risks—from freezer-induced corrosion in food storage facilities to frequent forklift impacts in fast-paced retail and distribution centers. A one-size-fits-all solution simply doesn’t work. That’s why Damotech delivers engineered rack repair and protection systems tailored to the realities of your industry. Whether you’re managing a cold chain operation, a big-box store, or a high-turnover distribution center, Damotech’s solutions adapt to your environment—ensuring lasting safety, operational uptime, and compliance with safety regulations. Explore how industry-specific challenges are addressed with rack safety solutions designed to meet the demands of your facility.

INDUSTRIES
Food & Beverage / Cold Storage  |  E-Commerce / Distribution  |  Automotive  |  Big-Box Retail  |  Pharmaceuticals

FUNCTIONAL ROLES
VP of Operations  |  Warehouse Manager  |  Health & Safety Manager

Food & Beverage / Cold Storage Industry

Industry Overview

Food and beverage companies (including cold storage facilities for frozen goods) typically run medium to large warehouses with extremely high turnover. Perishable products move in and out quickly, often in freezer environments as cold as -40°F (-40°C). These facilities are expensive to build and operate, so every pallet position is high-value–wasted space or downtime directly hits the bottom line. The U.S. cold storage market is growing at nearly 14% CAGR (reaching an estimated $135 billion by 2033), reflecting booming demand but also intensifying pressure on warehouse efficiency.

Food and cold storage warehouses often operate on razor-thin margins. A single pallet position in a freezer or refrigerator may cost many times more than one in an ambient warehouse, due to refrigeration overhead. Thus, every rack slot counts. It’s also worth noting that the Food & Beverage sector faces strict safety regulations (e.g., OSHA, FDA for food storage)–any rack collapse or falling product incident could trigger inspections or fines. By partnering with Damotech, food and beverage companies gain peace of mind that their racking meets ANSI/RMI standards and can withstand the daily hustle. Many of the top grocery and food distribution companies in North America rely on our rack safety solutions, including household names such as Coca-Cola, Nestlé, PepsiCo, Kroger, and Frito-Lay, all of which have trusted Damotech to maintain, protect, and repair their rack systems.

Use Case

Consider a large frozen food distribution center operating 24/7. Forklifts zoom through freezer aisles to meet daily orders for grocery clients. In such a facility, it’s common for an upright in a drive-in rack to get hit by a rushing forklift. Each time an upright is bent or dented, the warehouse might have to cordon off that lane, unload all pallets, and perform a costly emergency rack replacement, all while the clock ticks on product shipments. This cycle of recurring rack damage and replacement is a routine headache for many of Damotech’s cold storage customers.

Damotech’s Solutions

The priority in food and beverage warehousing is to put a quick and permanent end to the damage-repair cycle. Damotech offers engineered rack repair kits that fix damaged rack frames in place, restoring full load capacity and preventing future damage. For example, the DAMO PRO–Damotech’s flagship repair kit–provides heavy-duty steel protection for rack uprights with a lifetime warranty. It can be installed in under an hour, and in most cases without unloading your pallets. This means minimal disruption to refrigerated or frozen goods. By installing DAMO PRO kits on frequently impacted rack legs (such as those at tunnel ends, end-of aisles, or within drive-in lanes), our customers are able to eliminate virtually all unplanned rack replacements. The result: improved safety, protected inventory, less operational downtime, and significantly lower maintenance costs over time. In short, a one-time engineered repair investment halts the costly cycle of rack damage.

Beyond repairs, Damotech also provides rack protection devices ideal for food distribution centers–for instance, heavy-duty column guards that shield upright bases from forklift forks, and end-of-aisle guards that protect rack rows from turning forklifts. These preventive measures, combined with training forklift operators on safe driving practices, can significantly reduce the number of human-generated rack issues. Considering that over 90% of warehouse rack damage is caused by forklifts, investing in such protection and regular inspections is crucial. Damotech’s membership in the Global Cold Chain Alliance (GCCA) and RETA (Refrigerating Engineers & Technicians Association) underscores our expertise in cold storage environments. We understand the strict sanitation and temperature requirements, and ensure our repair materials (coatings, etc.) are suitable for cold and food-safe conditions.

Food and beverage warehouses often include refrigerated zones, freezers, and strict hygiene protocols. In these environments, moisture and temperature swings are a constant concern–condensation from cooling systems or frequent washdowns can accelerate corrosion on steel rack components. Rust not only weakens the racking structure but also poses contamination risks in facilities handling food products. To combat this, Damotech offers galvanized options on all its rack repair and protection kits. Galvanized steel components are exceptionally well-suited for cold storage and food processing warehouses because the zinc coating prevents rust even in high-humidity or washdown conditions. In fact, hot-dip galvanizing is one of the most effective methods for rust-proofing steel racks, outperforming standard and powder paint in terms of corrosion resistance. By installing galvanized repair kits on freezer racks or in clean or cold storage areas, warehouse operators ensure long-term durability and compliance with food safety standards. Galvanized repairs maintain structural integrity while withstanding daily sanitation procedures and sub-zero temperatures, which is why they are sometimes required in frozen food storage settings to meet regulatory and safety guidelines. Ultimately, Damotech’s solutions help food and beverage companies maintain their pallet racks, keeping them clean, strong, and safe for decades.

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Key Challenges

  • Fast Inventory Turnover: Rapid picking and replenishment are required to prevent spoilage. Forklift drivers are often incentivized for speed, which unfortunately raises the risk of accidents. Forklift impacts are the leading cause of rack damage in these environments.
  • Drive-In Racks & Tight Spaces: Many cold storage warehouses often use drive-in racking (forklifts drive into the rack structure to place pallets) to save space. This design maximizes storage density but leaves racks more vulnerable to hits. Limited aisle width and colder, slippery floors also make maneuvering challenging, leading to frequent and severe rack impacts. Floor stacking space is also limited, making unload situations hard to manage.
  • High Cost of Downtime: With pallet positions so costly to create (due to refrigeration and real estate costs), losing any location to damage has a significant financial impact. A damaged rack that must be unloaded or taken out of service can disrupt the supply chain of food products and even risk spoilage if not addressed immediately.

 

Damotech Clients

Kroger Logo - Food & Beverage Industry Damotech Client
Nestle Logo - Food & Beverage Industry Damotech Client
FritoLay Logo - Food & Beverage Industry Damotech Client
Coca-Cola / Coke Logo - Food & Beverage Industry Damotech ClientSuperValu Logo - Food & Beverage Industry Damotech ClientPepsico / Pepsi Logo - Food & Beverage Industry Damotech ClientAlbertsons Logo - Food & Beverage Industry Damotech Client

Americold Logo - Food & Beverage Industry Damotech Client
US Foods Logo - Food & Beverage Industry Damotech Client
Mondelez Logo - Food & Beverage Industry Damotech ClientLineage Logo - Food & Beverage Industry Damotech Client

Related Memberships

GCCA - Global-Cold-Chain-Alliance Logo - Damotech Membership
RETA - Refrigerating Engineers & Technicians Association Logo - Damotech Membership

E-Commerce, Distribution & 3PL Industries

Industry Overview

E-commerce retailers and general distribution centers run some of the largest and busiest warehouses in the world. These facilities handle an enormous variety of products under tight fulfillment deadlines–especially during peak seasons like the Thanksgiving and Christmas Holidays, back-to-school, and others. Many e-commerce fulfillment centers are extensive campuses with selective racking, automated sorting systems, multi-level mezzanines, and hundreds (or thousands) of employees and forklifts operating around the clock. Downtime or bottlenecks in these operations can directly translate to delayed customer shipments, ultimately resulting in lost revenue. It’s not uncommon for order volumes to spike 10 to 15 times higher than average during peak season–in fact, many businesses earn 60 to 70% of their annual profits in the fourth-quarter holiday rush. This surge in shipment activity puts immense stress on storage racks and warehouse safety, as every part of the facility is pushed to its limits.

The e-commerce/logistics industry heavily relies on external partners for efficiency. Over 90% of Fortune 500 companies utilize third-party logistics (3PL) providers to manage warehousing and fulfillment, a testament to the critical and widespread nature of distribution operations. With such scale, the industry cannot afford safety mishaps. OSHA estimates there are 35,000 to 62,000 forklift injuries in the U.S. each year, and many of these occur in distribution centers. Implementing Damotech’s solutions (repairs, guarding, inspections & training) helps create a safer work environment, which in turn reduces downtime. Companies like Amazon, UPS, FedEx, and Walmart (major players in e-commerce and retail distribution) have all significantly invested in rack safety measures and plan to increase spending in the coming years. Many of these top-tier companies trust Damotech to safeguard their facilities. We help them maintain an “always-on” warehouse that can handle peak pressures without sacrificing safety, compliance, or throughput.

Use Case

Imagine a large omnichannel retail distribution center that serves both store replenishment and online order fulfillment. During Black Friday week, this facility ships electronics, garments, and toys at record volumes. Amid the rush, a forklift operator accidentally bumps into a rack upright while swerving to avoid a pedestrian. An upright is compromised–bent enough that it’s unsafe to use–and that rack section holds top-selling products. The warehouse team needs to cordon off the area, unload dozens of pallets, and wait days or weeks for a replacement upright and installation crew, all while struggling to reroute orders. This could cause significant delays in order fulfillment, not to mention creating a safety risk if the damage were to go unnoticed.

Damotech’s Solutions

For e-commerce and distribution clients, Damotech emphasizes proactive prevention and rapid repair. We start by identifying the hotspots for rack damage in a DC: typically, end-of-aisles, loading docks, and other busy areas. Installing pallet rack guards on rack uprights, frame guards on loading dock frames, and building column guards in these areas provides a first line of defense by absorbing forklift collisions. However, when damage does occur, engineered rack repair kits are the optimal solution. Damotech’s repair kits (like DAMO PRO) are designed to prevent recurring rack damage cost-effectively, while offering long-term damage prevention and a lifetime warranty. The DAMO FLEX repair kit, for example, features adjustable depth, making it ideal for 3PL or multi-product warehouses that frequently reconfigure racks–it can be stocked and adapts to different rack depths.

In the use case above, instead of replacing the bent upright with OEM components, the company would install a Damotech engineered repair kit. Our certified installers will typically repair a damaged rack in under an hour, restoring its original load capacity, without the need to unload the entire rack in most cases. This means the busy distribution center can continue operating with minimal interruption–a crucial advantage during peak season. Over the course of a year, preventing just a few major incidents or avoiding lengthy downtime can save an e-commerce operation hundreds of thousands of dollars.

Additionally, Damotech provides rack compliance inspection services and rack safety management software that are extremely useful in large-scale DCs. Our digital inspection platform visually maps out all rack locations and can be used to flag issues and track repairs in a centralized cloud-based system. In an environment where a warehouse may have hundreds of rack aisles or where someone manages multiple warehouses across the country, this kind of visibility ensures nothing falls through the cracks. Regular inspections are not just for compliance, but also for optimizing operations. Experts recommend internal routine rack assessments in high-activity areas, as well as third-party in-depth inspections on an annual basis. Damotech’s engineering team can conduct these extensive inspections and provide actionable reports, helping the DC prioritize fixes before accidents or collapses occur.

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Key Challenges

  • High Throughput & Peak Surges: E-commerce warehouses must be able to accommodate surges in activity. Forklifts and automated guided vehicles (AGVs) are constantly moving pallets to replenish pick zones. The more frequently the handling occurs, the greater the wear and tear on racks, and the higher the likelihood of issues arising or damage occuring. During peak periods, temporary labor and congested aisles can further increase the risk of collisions. (Notably, OSHA has launched focused NEP programs to inspect warehouse safety given the rise in fulfillment centers and their hazard rates.)
  • Moderate Rack Damage Ongoing: Distribution centers usually experience moderate but steady rack damage. For instance, end-of-aisle uprights may get clipped occasionally, or a beam may get dislodged by misaligned pallets. Individually, these incidents may not seem critical, but if left unaddressed, they can accumulate into serious safety issues. Every damaged upright reduces available pallet positions (which are valuable real estate in a busy DC).
  • Operational Impact of Downtime: The cost of taking racks out of service is very high. If an entire bay in a fast-moving SKU aisle is closed, orders can back up. Any delay can be amplified during peak season operations. For example, if a critical rack in an Amazon fulfillment center fails, it could hinder thousands of customer orders. E-commerce giants pride themselves on same-day or next-day shipping; safety solutions must minimize any disruption.

 

Damotech Clients

Amazon logo - Damotech client in eCommerce Industry
UPS logo - Damotech client in Distribution Industry
FedEx logo - Damotech client in Distribution Industry

Automotive, Manufacturing & Parts Supply Industries

Industry Overview

The automotive sector includes car manufacturers’ assembly plants, automotive parts distribution centers, and suppliers of components (tires, batteries, etc.). These operations typically have small to medium-sized warehouse areas on-site that feed production lines, as well as larger off-site parts distribution centers. A distinguishing factor is that automotive manufacturing often employs Just-In-Time (JIT) inventory management, meaning the plant stores minimal stock, and parts are delivered to the line exactly when needed. As a result, any disruption in the storage system can directly halt the assembly line, incurring enormous costs. Compounding this risk is the fact that automotive racking systems often store heavy vehicle parts and components—such as engines, transmissions, or brake assemblies—that exert substantial loads on racking structures. Ensuring racks are not only structurally sound but accurately rated for their current loads is essential. Over time, reconfigurations, increased load weights, or rack damage can render original load capacity signage outdated or misleading.

Auto manufacturing is one of the most efficiency-driven industries. The cost of an issue is so high that companies often willingly invest in redundancy and safety. Studies show that the average automotive manufacturer loses $22,000 per minute of production line downtime (and in some cases up to $50k per minute). That equates to over $1.3 million per hour of downtime on average–a catastrophic hit that every plant manager desperately wants to avoid. To put this in perspective, if a Damotech repair kit installation avoids even 10 minutes of downtime, it potentially saves $220,000–far exceeding the cost of the repair. It’s no wonder major automakers like GM, BMW, Mercedes-Benz, Bridgestone, and Michelin (all Damotech clients) take rack safety seriously. They not only implement our repair and protection solutions but also conduct regular safety training for warehouse staff on how to identify and report rack damage. Damotech delivers employee safety training sessions by engineers focused on rack safety and forklift best practices. By fostering a culture of safety, automotive firms protect their workers and their productivity simultaneously.

Finally, automotive industry standards (and OSHA regulations and internal corporate safety rules) often require documented rack inspections and timely remediation. Damotech’s services come with detailed reports and certifications by professional engineers, which help automotive clients satisfy those requirements and demonstrate due diligence to auditors and insurance companies. In short, Damotech is the automotive industry’s go-to partner for keeping pallet racks reliable and compliant, ensuring that nothing slows down the assembly line.

Use Case

Consider an automotive assembly plant that produces high-volume compact SUVs, operating two shifts. Along the side of the assembly hall is a parts storage area with pallet racks holding key components (tires, headlights, airbags, etc.). One morning, a forklift operator notices that an upright in the rack section holding transmission assemblies is dented and slightly bent–likely hit during a parts replenishment. This section is only lightly damaged, and nothing has collapsed, but according to the set safety guidelines, that upright is now non-conforming. The plant faces a dilemma: if they unload and replace that upright, the line could run out of transmissions, stopping production within hours. But ignoring the damage isn’t an option either (for both safety and audit reasons).

Damotech’s Solutions

Damotech specializes in fast, engineered rack repairs that minimize production disruption—exactly what automotive facilities need to avoid costly downtime. In scenarios like the one above, instead of waiting weeks or even months for OEM rack replacements, the plant can call on Damotech for a custom-fit repair kit engineered for their specific racking system.

But prevention is just as critical. Imagine if the plant had already installed outrigger guards at the base of rack uprights in high-traffic areas where forklifts frequently turn or enter. Since over 90% of rack damage is caused by forklift impacts, proactive solutions like end-of-aisle guards, strategic protection, and worker safety training go hand-in-hand with reactive repairs. Damotech works closely with automotive clients to implement these preventative measures in high-risk zones.

Because automotive plants often reconfigure racks to accommodate new parts or models, we also offer rack inspection services following layout changes. Our engineers verify that new configurations—whether adjusting beam elevations or adding rack beam levels—remain structurally sound and compliant with safety standards. Additionally, we perform load capacity calculations to ensure that heavier components (like engines or battery packs) don’t exceed the original racking design limits. This is especially critical when repurposing storage for new vehicle programs or electric vehicle (EV) parts.

If damage does occur on an unprotected rack, Damotech can quickly dispatch a specialist to assess the issue and recommend the most suitable solution. Our class-leading lead times for manufacturing repair kits ensure that automotive clients receive components much faster than OEM frame replacements. Also, our technicians can typically install a DAMO PRO engineered repair kit in under an hour—and in many cases, without unloading the rack.

Once installed, the repaired upright is stronger than the original steel column in frontal and lateral impacts and fully restores the rack’s load capacity, ensuring safe storage of heavy components like transmissions or engine blocks.

The result: the assembly line continues running uninterrupted, and the racking system is permanently repaired with a certified solution that meets RMI standards. One major automotive parts supplier reported that after implementing Damotech kits across their facility, they reduced rack-related production stoppages to virtually zero—a clear return on investment in uptime, safety, and compliance.

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Key Challenges

  • Frequent Reconfiguration: Automotive parts come in all shapes and sizes–a warehouse might store engines on heavy-duty pallets, windshields in special frames, or small fasteners in bins. As new car models are introduced, racks often need beam level changes or re-slotting to accommodate different part dimensions. Constant reconfiguration (raising or lowering beam heights, adding supports) can, if not done carefully, lead to improperly secured beams or uneven loading. It also means racks may not always be used as originally engineered, introducing potential safety concerns if not reviewed by an engineer.
  • Recurring Moderate Damage: While heavy impacts do occur, many automotive facilities experience ongoing minor rack damage–a tug or forklift might nudge a rack while removing a pallet, for instance. Over time, repetitive small impacts can weaken an upright. Even “light” damage is a big problem here because an “out-of-service” pallet slot can directly slow production, especially if it’s storing critical components. If a rack bay holding brake assemblies is decommissioned due to damage, those parts might not reach the line in time, halting the line.
  • High Stakes of Downtime: As noted, inoperative pallet positions have a material impact on production. In this industry, the tolerance for any rack downtime is near-zero. The challenge is how to address rack issues quickly and efficiently without causing that dreaded line stoppage. Automotive companies also tend to have stringent safety protocols and corporate standards (often aligned with ISO/TS quality standards), so any solution must be engineered, certified, and permanent–temporary fixes are not acceptable when worker safety and million-dollar machinery are on the line.

 

Damotech Clients

GM Logo - Damotech Client in Automotive Industry
Bridgestone Logo - Damotech Client in Automotive Industry
Mercedez-Benz Logo - Damotech Client in Automotive Industry
Michelin Logo - Damotech Client in Automotive Industry
BMW Logo - Damotech Client in Automotive Industry

Tesla Logo - Damotech Client in Automotive IndustrySpaceX Logo - Damotech Client in Manufacturing & Space Industries

Big-Box Retail Industry

Industry Overview

Big-box retail refers to large retail chains that operate huge stores (and often warehouse-style club stores). Examples include home improvement stores, wholesale clubs, and large format retailers. These companies typically have many locations (often hundreds or thousands of stores), each with a backroom warehouse or even on-floor high racking for inventory. They also maintain regional distribution centers, but a unique aspect is that the racking is sometimes directly accessible to the public (e.g., think of merchandise stored on overhead racks above aisles in a home improvement store like Home Depot, Lowe’s, Costco, or Sam’s Club). This creates a heightened focus on safety because an incident doesn’t just affect workers; customer safety is at stake too. Additionally, consistently managing safety programs across a vast number of sites is a significant challenge. For perspective, a major retailer like Walmart operates over 150 distribution centers and more than 4,700 stores in the U.S. alone while a chain like Home Depot has around 2,300 stores. Ensuring every single location adheres to set corporate standards, rack safety protocols, and local/national regulations is a massive undertaking.

Big-box retail often operates on thin profit margins and high volume. A single accident in a store can be incredibly costly. For instance, lawsuits resulting from customer injury or a multi-store safety audit by regulators can run into millions of dollars. On the other hand, implementing a robust rack safety program yields significant ROI. Retailers have found that preventative maintenance is far cheaper than emergency fixes or liability payouts. By partnering with Damotech, one large retail chain has found that implementing proactive inspection and repair programs can significantly reduce rack-related incidents over time, simply through consistent inspections and timely repairs. Moreover, having documented proof of inspections and repairs can reduce insurance premiums and protect the company in case of an OSHA investigation.

From a reputation standpoint, safety is a key component of brand trust. Shoppers feel safer in a well-organized store where heavy products are securely stored. Retailers like Lowe’s, IKEA, Target, Staples, and Home Depot have all placed trust in Damotech–these are companies known for prioritizing customer experience (CX). Rack safety might be “invisible” when done right, but it underpins the smooth, safe shopping environment these brands promise. In summary, Damotech enables big-box retailers to scale safety with their growth, ensuring that whether a company has 50 stores or 5,000, each one is as safe as the next when it comes to rack integrity.

Use Case

Consider a national home improvement chain. A typical store has a garden center with pallet racks holding soil, pavers, and fertilizer, a lumber area with cantilever racks (for long wood boards), and steel shelving in aisles storing excess stock above the sales floor. On a given day, a forklift in the garden center might accidentally collide with the bottom of a pallet rack upright while rushing to restock. The damage is not catastrophic–no collapse–but the upright is now compromised. Additionally, if left unaddressed, the upright may become more prone to rust as the inner steel becomes exposed to elements. In a warehouse, one would replace or repair that upright. In a retail store, however, the manager might not even notice the damage immediately. Weeks or months later, that damaged upright could buckle, potentially during store hours with customers nearby–a nightmare scenario involving injuries, lawsuits, and bad press.

Damotech’s Solutions

For big-box retail clients, Damotech provides end-to-end support to implement a reliable rack safety program at scale. This begins with our engineering services team, which has inspection protocols tailored to the retail environment. We help chains establish a schedule (for example, each store receives a professional rack inspection annually, with high-traffic stores or areas inspected twice a year). Our engineers then travel to stores nationwide to perform these inspections efficiently; we have the largest network of rack engineers in North America ready to be deployed. Each inspection yields a detailed report of any issues, e.g., “Store #123: 3 uprights in Lawn & Garden Aisle 8 rack need repair; 2 beam clips missing in Aisle 4 overhead rack,” along with a priority level, associated pictures, and a list of required components to address the issues.

Damotech also offers online software tools to aggregate these results. A corporate safety manager can log into the Damotech Platform and view the status of every store’s racking: which locations have open repair tickets (with priority levels), which component types are more frequently affected, and which are all clear or repaired, among other details. This centralized view makes it much easier to manage compliance and budget for repairs across hundreds of sites, eliminating the need for national site managers to travel to each site. The Platform also enables the management of load capacities and the detection of bays with higher risk conditions.

When it comes to the repairs themselves, Damotech’s rack repair kits and guarding products are a perfect fit for retail stores. Often, retail racks cannot be easily replaced without major disruption to the store layout and inventory. Instead, our kits (like the DAMO PRO or specialized guards) can be installed during off-hours, overnight, or early morning before the store opens. For example, one large-box client had us install repair kits on dozens of bent uprights across 50 store locations over the course of several weeks, scheduling the work to minimize interference with customers. The kits protected their racks permanently, and each came with a lifetime warranty against future damage.

Another critical offering is worker safety training. We often train store staff, managers and regional safety champions on how to do visual daily assessments of their racks (simple checklists to spot obvious damage or issues like missing beam safety clips). This empowers the retailer’s staff to catch problems early and report them. Still, we recommend that professional third-party engineers inspect racks periodically based on RMI/ANSI standards–Damotech’s engineers are well-versed in these standards and in OSHA requirements. We ensure that our inspection reports help retailers comply with OSHA’s General Duty Clause (which mandates a safe workplace even if specific rack regulations don’t exist). Essentially, we translate the Rack Manufacturers Institute (RMI) guidelines into actionable steps for each store.

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Key Challenges

  • Backrooms, Overhead storage & Light Damage: Many big-box retailers have smaller storage areas on-site, often just a backroom or overhead storage in the store. Space is tight, so racks are usually packed and may be of lighter duty. Frequent, lighter impacts occur–such as an in-store lifter nudging a rack leg or an employee overloading a shelf. While each instance may seem minor, even a small rack failure in a store can pose a significant danger.
  • Public Safety and Liability: Unlike closed warehouses, an accident in a store can directly injure shoppers. Falling merchandise is a known all too frequent hazard–there have been cases of customers hurt by items falling from high shelves. Thus, big-box retailers face significant liability if their rack systems fail or if they fail to adhere to known rack safety protocols. They must abide not only by OSHA for their workers, but also by general premises liability for customer safety. This means that routine inspections are essential, yet implementing them across every store is logistically challenging.
  • Consistency in Inspection Programs: With possibly thousands of locations, retailers struggle to implement uniform rack inspection and maintenance programs. Store staff may not have the necessary expertise to thoroughly assess racks. Corporate safety teams might be small relative to the number of sites. As a result, some stores might have excellent safety practices while others fall behind. Getting a centralized view of rack conditions across all stores is hard without travel or a specialized system.

 

Damotech Clients

HomeDepot Logo - Damotech client in Big-Box Retail Industry
Lowe's logo - Damotech client in Big-Box Retail Industry
Office Depot logo - Damotech client in Big-Box Retail Industry
IKEA logo - Damotech client in Big-Box Retail Industry
Bed Bath & Beyond logo - Damotech client in Big-Box Retail Industry
Staples logo - Damotech client in Big-Box Retail Industry

Dollar General Logo - Damotech Client in Big-Box Retail Industry

Pharmaceutical & Medical Industries

Industry Overview

Pharmaceutical companies and medical device manufacturers maintain warehouses for storing raw materials, packaging, consumer drugs, and medical devices. These can be manufacturing site stockrooms or large distribution centers supplying hospitals, pharmacies, and global markets. The pharma industry is heavily regulated–storage conditions (temperature, humidity, security) are critical to maintaining compliance and product quality. While inventory turns in the pharmaceutical industry might be moderate compared to, say, food or e-commerce, the stakes are exceptionally high. A mishap in storage could render a batch of life-saving drugs unusable or lead to regulatory violations, resulting in recalls or further action. In fact, failures in temperature-controlled logistics (cold chain breaches) cost the biopharma industry about $35 billion annually. And if products have to be recalled, the average cost of a pharmaceutical recall ranges from $10 million up to $100 million, not including reputational damage. These numbers underscore the importance of maintaining safe and compliant storage systems.

While not often publicized like other industries, warehouse safety in the pharmaceutical sector is critical. One key metric to consider is the pharma logistics market (including warehousing), which is huge and growing due to increasing global demand for medicines. However, every player in this market operates under the possibility of receiving FDA 483 notices or warning letters if their facilities are found to be non-compliant. Issues with storage (temperature excursions, improper stacking) have indeed been cited in FDA enforcement. By partnering with Damotech, pharmaceutical companies create a form of insurance; they significantly lower the risk of a compliance violation due to rack safety.

Pharma companies often carry very high-value inventory in a small footprint (a pallet of certain drugs can be worth millions). Protecting this inventory from damage is paramount. A pallet rack collapse in a pharmaceutical warehouse could result in the destruction of a significant amount of product value in one instance. That’s why pharma companies tend to be very proactive–many have adopted Damotech’s solutions not after a major incident, but as a preventative best practice. They appreciate that Damotech is a partner who understands FDA and GMP expectations. For example, we use high-quality materials and processes for our repairs (our welds and steel meet specified standards and certifications), which matters to clients who take procurement standards seriously.

In summary, Damotech helps pharma and life science companies keep their storage “audit-ready” at all times, ensures the safety of their workers, and ultimately safeguards their precious products (and the patients relying on them) by eliminating risks associated with pallet rack failures.

Use Case

A pharmaceutical distribution center holds vaccines in a refrigerated area and various drugs in a controlled room-temperature area. One of the pallet racks in the ambient area has a slightly damaged diagonal brace and a rack post that has been nicked by a pallet corner. It’s minor damage, not immediately dangerous. However, during a routine audit, the company’s quality assurance team flags it: they require all storage equipment to be in top condition. They issue a corrective action to fix the rack. Traditionally, fixing that might mean scheduling a rack vendor to replace an entire upright frame, moving all products (potentially hundreds of medicine cartons) off those racks, and possibly pausing shipments from that section. This could take months, given procurement and validation (pharma often needs to “validate” any change in their systems). Meanwhile, if an OSHA audit (or an FDA inspector) identifies the damage, it could raise questions about the maintenance.

Damotech’s Solutions

Speed, documentation, and compliance are the three pillars of Damotech’s approach for pharmaceutical clients. First, our trained engineers (licensed Professional Engineers with experience in rack compliance) can independently inspect pallet racking to both industry standards and the client’s internal criteria. In the scenario above, we would dispatch a rack safety expert quickly to evaluate the damage. In the instance of a bent or missing upright truss, a DAMO BRACE kit to replace the damaged diagonal is a judicious option. DAMO BRACE can be installed in under 15 minutes by your own maintenance crews or a Damotech-certified installer.

If upright columns have been damaged and futureproofing against future impact is prioritized, DAMO PRO represents the ideal solution because they are technically engineered and certified. Our certified team installs the repair with minimal disruption. For pharmaceuticals, we recognize that even moving product can be a sensitive issue (e.g., maintaining cold chain, preventing mix-ups). We work closely with the warehouse staff to carefully unload and reload products if needed under their supervision to maintain order integrity. The repairs themselves are quick–typically in around 30 minutes–and then the rack is back to full service.

Crucially, Damotech provides a report and warranty for the repair, which the pharma company can include in its compliance records. It shows they took prompt and proper action to fix the issue with a certified solution. This can be presented to the FDA or other auditors to demonstrate a strong safety culture.

In addition to one-off fixes, many pharma companies engage Damotech for preventive safety audits. We might perform an annual rack inspection of their facility, identifying any issues before an external FDA inspector does. We check for things like proper load capacity plaques (all racks should be labeled with their load capacity labels or end-of-aisle plaques–a common FDA expectation in GMP facilities), missing safety pins, any corrosion (some pharma warehouses have clean-down procedures that could corrode metal racks if not properly coated or galvanized), and of course any physical damage. Our engineers are familiar with ANSI/RMI MH16.1 and OSHA guidelines, and we frame our findings in those terms, which aligns with what regulators expect.

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Key Challenges

  • Regulatory Compliance (cGMP): Pharmaceutical warehouses must comply with FDA and GMP (Good Manufacturing Practice) requirements for storage. This includes ensuring no contamination, proper segregation, and that storage equipment (like racks) is fit for use. Any damaged rack or ad-hoc repair (like an uncertified weld) could be viewed as a deviation from standards. Companies need documented proof that their storage systems are inspected and maintained. Very high internal standards for rack safety are common, even above regulatory minimums.
  • Light to Moderate Damage, Low Tolerance: Generally, pharma warehouses are not as rough on racks as, say, food warehouses–forklift drivers tend to be careful, and loads are often lighter (boxes of pills vs. pallets of soda). Thus, rack damage is typically light or moderate. However, because of quality standards, even a slightly bent upright might prompt an internal quality incident report. Pharma companies have low tolerance for leaving any defect unaddressed. A single misstep could jeopardize a lot of medicine if, for example, a rack collapses, causing the product to fall, break, or mix up.
  • Often Cold Storage & Hazardous Materials: Many pharmaceutical products require cold storage. These areas share similar challenges to food cold storage–tight, cold spaces with potential forklift issues, though perhaps on a smaller scale. Additionally, some warehouses store flammable chemicals (ethanol, etc.) or controlled substances. Racks in these areas might need special fire safety considerations or extra security (caged sections). Any rack failure in a pharma warehouse can also be a regulatory incident–e.g., if a controlled drug falls and can’t be accounted for, it’s a big compliance issue.

 

Damotech Clients

Pfizer Logo - Damotech Client in Pharmaceuticals Industry
Merck Logo - Damotech Client in Pharmaceuticals Industry
CVS Logo - Damotech Client in Pharmaceuticals Industry

Ever-Increasing Safety Risks in America’s Industries

In recent years, warehouse operations have grown rapidly–the number of U.S. warehouses jumped from about 14,600 in 2007 to over 22,000 by 2023. With this growth has come an increase in accidents; in fact, fatal injury rates in the warehousing sector rose 23% from 2020 to 2021. Ensuring rack safety is more critical than ever, as pallet rack failures or collapses can lead to costly downtime, damaged inventory, or even injuries. One of the biggest causes of rack incidents is forklift impact–studies estimate roughly 90% of pallet rack failures are due to forklift collisions.

Damotech, Your Rack Safety Partner

Damotech is the leading specialist in warehouse rack safety, trusted by nearly half of Fortune 500 companies for racking inspections, repairs, and protection. Partnering with an expert is key to addressing industry-specific risks. Below, we dive into how rack safety solutions are tailored for major industries (such as Food & Beverage, E-commerce, Automotive, Retail, Pharmaceuticals, and Third-Party Logistics), including real-world use cases and key metrics. Our goal is to demonstrate deep expertise in each sector’s context and how Damotech’s solutions make warehouses safer and more efficient.

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Solutions for your role’s unique challenges

Every warehouse role comes with its own pressures—from managing multi-site operations and maintenance budgets to enforcing safety standards across frontline teams. Damotech understands these differences and offers tailored rack safety solutions that align with your priorities, KPIs, and compliance requirements. Whether you’re overseeing national facilities or boots-on-the-ground in a single distribution center, we provide the tools, engineering expertise, and support to help you operate more safely, smarter, and with confidence.

VP of Operations / Facilities Director

VP of Operations / Facilities Director

Maximize Multi-Warehouse Rack Operations Efficiency

As a senior operations leader, you’re responsible for maintaining uptime, controlling risk exposure, and scaling facility performance—all while protecting your workforce and reducing overhead. Managing rack safety across multiple sites isn’t just about compliance—it’s about standardizing performance, reducing liabilities, and maintaining continuity in environments where downtime is costly.

Key Responsibilities:

  • Oversee operational performance and safety across multiple warehouse or plant locations
  • Align facility processes with strategic objectives and corporate KPIs
  • Manage budgets, vendor relationships, and long-term infrastructure planning
  • Ensure uptime, efficiency, and compliance at scale

Key Challenges:

  • Lack of visibility into rack conditions and risks across multiple sites
  • Recurring rack damage and inconsistent safety standards between facilities
  • Downtime due to rack failures or unplanned repairs
  • Meeting OSHA compliance requirements while staying cost-efficient

How Damotech supports your goals:

  • Nationwide, consistent rack inspections and repairs to streamline safety across all sites
  • Engineering-certified repair kits to eliminate recurring damage and extend rack life
  • Centralized management platform for real-time tracking of inspections, damage, and compliance
  • Scalable safety programs aligned with OSHA and corporate risk policies
  • Expert consulting and reporting to support strategic capital planning

Bottom line: We help you scale a unified safety standard across your warehouse network, while maximizing ROI and minimizing liability.

Warehouse Manager

Warehouse Manager

Reliable Rack Repair and Damage Prevention, Without the Headaches

You’re running day-to-day operations—keeping pallets moving, managing tight labor schedules, and ensuring your team can work safely around the clock. But when rack damage happens, it’s your problem to solve. Waiting weeks for replacement frames, dealing with recurring forklift strikes, or taping off damaged aisles can drain your time and budget. You need reliable fixes that don’t slow you down.

Key Responsibilities:

  • Oversee warehouse operations and ensure smooth material flow
  • Manage equipment maintenance and coordinate with repair vendors
  • Keep employees safe and productive while meeting throughput targets
  • Ensure rack systems remain functional, safe, and efficient

Key Challenges:

  • Rack damage from forklift impacts disrupting daily operations
  • Limited maintenance resources and time for inspections
  • Downtime from waiting on replacement parts or service crews
  • Pressure to balance speed, safety, and costs

How Damotech supports your goals:

  • Repair damaged racks permanently without extended downtime
  • Reduce repair response time—many repairs completed in under an hour, often without unloading
  • Prevent repeat incidents with heavy-duty guarding
  • Simplify assessment routines and compliance with OSHA
  • Train warehouse staff to identify and report damage early

Result: You stay in control of your facility’s rack safety, reduce emergencies, and keep operations running smoothly.

Health & Safety Manager

Health & Safety Manager

Make Safety Part of Your Culture—With Support That Drives Change

Your job is to protect people, reduce risk, and build a culture of accountability. But rack safety often flies under the radar—until there’s an incident. You’re the one tasked with influencing behavior, pushing for inspections, and proving compliance to auditors. What you need is a partner who not only fixes racks but also helps make safety stick.

Key Responsibilities:

  • Monitor and improve health and safety across warehouse or production environments
  • Implement and enforce OSHA-compliant safety procedures
  • Conduct or coordinate training and safety audits
  • Investigate incidents and proactively mitigate risks

Key Challenges:

  • Building a safety-first culture in high-pressure environments
  • Gaining buy-in from frontline teams and managers on rack safety initiatives
  • Keeping up with documentation and audit preparedness
  • Identifying and addressing rack risks before they lead to incidents

How Damotech supports your goals:

  • On-site and online safety training focused on rack awareness and prevention
  • Tailored safety programs aligned with your goals and industry needs
  • Certified engineering inspections and compliance documentation for audits
  • Tools to influence behavior change, from damage reporting to safe driving habits
  • Digital inspection platform to track non-conformities and monitor trends

What you gain: A high-trust partner that helps you drive real cultural change, improve injury prevention, and deliver measurable safety outcomes.

FAQ on Solving Rack Safety Challenges by Industry

How does Damotech adapt rack safety solutions for different industries?

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Damotech understands that rack safety isn’t one-size-fits-all. Each industry brings its own operational pressures and environmental risks.

Whether it’s frequent washdowns and corrosion in cold storage, high-speed fulfillment and congestion in e-commerce, or extremely heavy loads in automotive manufacturing—we don’t just offer generic products—we deliver tailored solutions.

We engineer our repair kits, protection devices, and engineering services to address the specific risks of each environment.

For example:

  • In freezer or food-grade environments, we provide hot-dip galvanized repair kits that resist rust and meet sanitation requirements.
  • In retail and 3PL operations, we standardize safety programs across multi-site networks, using digital tools for centralized tracking.
  • In automotive and heavy industry, we perform load capacity calculations and deliver custom solutions for racks holding multi-ton components.

Our solutions are designed not just to fix damage—but to extend rack life, reduce downtime, and ensure ongoing compliance in the context of your industry.

How can we minimize recurring rack damage in freezer or cold storage where drive-in racking is commonly used?

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Recurring damage in drive-in racks is one of the most common issues in cold storage. Tight clearances, slippery floors, and high-frequency forklift traffic make impact nearly inevitable. Damotech addresses this by:

  • Installing reinforced repair kits (such as DAMO PRO) that can withstand repeated frontal impacts in drive-in bays
  • Offering galvanized repair kits resistant to corrosion from condensation and sanitation
  • Recommending strategic protection devices, like building and rack column guards, to defend high-risk zones.
  • We may also advise layout or traffic pattern adjustments when possible. If damage recurs in the same spot, we may suggest preventive design modifications to reduce exposure.

We re-slot and reconfigure our warehouse often—how can we ensure racks remain safe and compliant each time?

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Reconfiguration introduces serious safety risks, especially when beams are moved, loads increases, or new SKUs demand different pallet configurations. In these cases:

Ignoring these changes can lead to overloaded beams or frames that are no longer compliant, especially in 3PL and automotive facilities where product mix shifts frequently.

We operate hundreds of retail or distribution sites. How do we implement a consistent rack safety program across all locations?

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Lack of visibility and consistency is a major challenge for retailers and distributed DC networks. Damotech solves this by offering:

  • A nationwide network of certified inspectors for scheduled or on-demand inspections
  • Use of our Damotech Platform to centralize damage reports, repair status, inspection history, and planning by site
  • Standardized repair kits and procedures to ensure every store or site gets the same level of quality and safety

We work with your corporate EHS or facilities team to develop inspection cycles, risk assessments, and multi-site rollout plans that scale, even across thousands of locations.

Our racks store extremely heavy components. How do we ensure the uprights and beams are within safe tolerances?

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Facilities in automotive, aerospace, and heavy manufacturing often store loads exceeding 2,000–4,000 lb per level. Over time, re-slotted or repurposed racks can be overloaded without warning. Damotech provides:

  • Load capacity verification services, where engineers (re)calculate actual rack strength based on configuration and anchoring
  • Updated capacity plaques to eliminate guesswork for employees loading heavy parts
  • Guidance on using engineered repair kits for load-critical zones where safety can't be compromised

We often uncover misaligned expectations between what a rack was designed for vs. what it now stores—leading to unsafe utilization of existing infrastructure.

Forklift impacts are unavoidable in our operation—how do we break the cycle of damage and replacement?

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The key is combining repair and protection in high-impact zones. For clients in high-velocity industries like e-commerce and food, Damotech’s strategy includes:

  • Reinforcing frequently damaged uprights with repair kits that are stronger than OEM posts
  • Installing column guards and end-of-aisle barriers with proper floor anchoring to absorb future impacts
  • Using rack damage mapping (via inspection reports or historical data) to target the riskiest zones

In some warehouses, we’ve seen 80% of damage occur in 20% of the layout. We help clients prioritize those zones for protection investment and create recurring inspection schedules.

We’ve had audits flag rack damage, missing capacity labels, or non-conforming repairs. How do we become audit-ready long term?

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Audit and regulatory risk often stems from an undocumented or inconsistent internal rack safety program. Damotech helps companies become “safety resilient” by:

  • Conducting baseline facility audits with certified engineers to identify and classify all non-conformities
  • Creating inspection reports and digital logs that satisfy OSHA, internal corporate safety, and insurance documentation needs
  • Supplying certified repairs and protective guarding with documentation tied to national standards

This is especially valuable in the pharmaceutical, food production, and other regulated industries, where every deviation must be tracked and formally resolved.

Can specialized racks like cantilever or outdoor lumber racks be repaired?

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Yes. While most repair solutions are designed for standard pallet racking, Damotech also manufactures and installs repair kits for:

  • Cantilever and slanted racks, commonly used in retail, lumber, or construction material yards
  • Galvanized racks used outdoors or in cold storage, which are subject to rust or weather exposure

We work with your facility specs or rack drawings to engineer fit-for-purpose solutions, including galvanized options for sanitation or weather-sensitive environments.

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Rack Safety Experts

Whether you manage a single warehouse or operate multiple distribution centers, our goal is to make your job easier and safer.

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