How Pallet Rack Repair Works

Engineered rack repair kits are designed to fit any type of rack, respect the original configuration of your uprights as well bring back the original loading capacity of your racking system. Pallet rack repair kits are custom-built to match your specific needs. They are bolted on so no "hot permit" for on-site welding is required, allowing the installations of the units in any environment, including freezers. A pallet rack repair jack or other lifting device is used to hold the upright in place while its bottom portion is cut to insert the repair kit.  

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FREE RACK DAMAGE ASSESSMENT

How to Fix Damaged Pallet Racks with Damotech Repair Kits in 5 easy Steps

Damotech is the largest pallet rack repair company in America. We have more expertise than anyone to ensure your rack repair process is quick, safe, and cost-effective. Our rack repair solutions are intended to follow and respect the engineering that went behind the design of your existing racking system. The repair kits work together with the racks they are installed on to restore their original capacity while extending their lifespan − safely and permanently.

Female Pallet Rack Safety Inspector

1- On-Site Damage Assessment

Our expertise and customer service is what distinguishes us from the others. We start with a call (or email) and then visit your warehouse where damage has been reported for a free assessment. Our specialists will assess the condition of your racking systems and offer advice on the scope of the repair work needed. They will also inform you whether the system is safe to continue to use or if it needs to be unloaded. If a rack column has been damaged, our expert will take the necessary measurements for a leg repair kit proposal. An adjustable brace repair kit could be specified if one is missing or bent, saving you from replacing an entire upright in the process.

Pallet rack paper plan

2- Rack Repair Proposal

Our repair specialist will analyze the damage and advise you on the specific type of rack repair kits you need for every location. We will prepare a detailed proposal for your approval and schedule the installation. Depending on the overall condition of your warehouse and your budget, we may split the work into different phases and prioritize the more urgent repairs to make sure your warehouse is safe to operate.

Welder welding rack repair kit Damo Pro

3- Repair Kit Production

Once the purchase order is approved, your units will be put into production and be ready for shipping in about four weeks. Other standard accessories like our adjustable brace are stocked and may ship in a matter of days. Damotech has the industry’s shortest production time for custom-built repair products. This is the result of significant investments we have made in our LEED-certified production facility with state-of-the-art technology & automation. The short lead-time is one of the many benefits of using Damotech repair kits over OEM replacement parts.

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4- Repair Kit Shipment

Your units will be shipped by freight once all your kits have been manufactured for the defined installation date. We will usually ship the repair kits directly to your facility so they are already on-site when the installers get there. The repair units are mounted on wooden pallets with corrugated cardboard and stretch-wrapped for their protection. All the necessary installation hardware such as bolts and anchors are included in the shipment.

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5- Rack Repair Kit Installation

Our network of certified installers allows us to service your warehouse regardless of geographic location, anywhere in North America. Installations are carried out by seasoned installers who've been trained and certified by Damotech. Each leg repair kit is generally installed in less than 45 minutes. The installation is coordinated in advance for a time that best suits your schedule. 

DAMOPRO BEFORE-AFTER

Permanent Rack Repair

Our DAMO PRO repair kits are permanent and put an end to the ongoing cycle of upright replacement prevalent in most modern warehouses. They are robust and come with a warranty that provides full peace of mind. This makes our rack repair units a smarter solution to rack damage and a better long-term investment.

ALL RACK REPAIR KITS

Rack Column Repair vs. OEM Replacement

There are many reasons why Damotech column repair kits are a better solution than replacement with OEM parts. Learn how you can save time, effort and money by viewing our 'Rack Leg Repair vs. Replacement' infographic.

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Rack Brace Repair vs. Replacement

There are many advantages to replacing a bent or missing brace on your uprights instead of replacing the entire upright. First, there's no need to unload or dismantle your racks to address the issue. But did you know you could also easily save 85% on rack maintenance costs?

View Infographic
Pallet rack repair jack

Pallet Rack Repair Jack

All of Damotech's repair kits are installed using a proprietary pallet rack jack − the DAMO EASY LIFT that allows for quick and safe installation with minimal to no unloading. It supports the rack while we install the repair kit.

About our pallet rack jack:

  • Installation of a standard rack repair kit in about 30 minutes on average
  • No unloading of stored goods in most situations
  • Minimal warehouse preparation and disruption
  • Self-contained, efficient, and safe
  • Easy to move around on a standard pallet jack
  • Comes with a Rousseau toolbox
  • 36,000 pounds heavy-duty capacity

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Benefits of Rack repair

Fast Repair Kit Installation

Swift and safe, the DAMO EASY LIFT greatly facilitates the installation of repair kits by supporting the rack during the repair. There is generally no need to unload the merchandise stored in the racks, minimizing the disruption of your warehouse operations.

Cost-Efficient Solution

Our repair kits stop the endless cycle of upright replacement due to forklift damage. They are designed to protect from future impact so you don't have to spend money on replacing parts over and over again.

North American Repair Network

Whether you are in California, Vermont, Hawaii or Ontario, we have experts across North America ready to visit your warehouse. All our installers are certified yearly.

Rack Repair Kits

FAQ

When to repair vs. replace damaged warehouse racking?
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Repair vs. replacement needs to be evaluated on a case-by-case basis. In some cases, repair might be a good option as it can save time and money since the product can generally be manufactured much faster than new racking. Repair kits can also be stocked for instant replacement and to minimize rack system downtime. The ideal pallet rack repair kit is easy to install and engineered to fit your existing uprights perfectly. This means that once installed, they will restore the rack’s original load capacity.

It is important to note that not all rack repair kits are one and the same. Depending on which company you purchase from, the quality of the kit will vary. Some serve to simply repair, and others are designed for a dual purpose: to both repair and permanently protect your rack from future impact.

Here are links to learn more:

Do your installers have any pallet rack repair certification?
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Yes. All our installers are trained by Damotech and certified annually to install rack repair kits. They are knowledgeable of the installation procedures set forth by our rack engineers, and they all carry liability insurance.

How long does it take to repair a pallet rack upright?
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A standard 24" DAMO PRO rack repair kit can be installed in about 30 minutes for standard sizes. Larger repair kits take less than an hour.

Can I install repair kits myself?
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A limited self-install program does exist. Those that wish to self-install must get proper training, meet specific criteria, and sign a liability release assuming responsibility and risk for the installation.

Can I purchase a DAMO EASY LIFT?
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This proprietary lifting device is reserved for use by our dealers and certified installers, for the installation of Damotech products only.

Will I be required to get a hot permit to install the rack repair in my warehouse?
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A hot permit is not required as all of Damotech's products are bolted on and do not require any on-site welding.

What type of floor anchors do you use to install your products?
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All of our products come with high shearing capacity 'screw type' anchors made by Hilti. The exact specifications of the anchor will vary based on location and seismic activity probability.

Why is pricing not listed on your website?
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It’s not that we want to skirt around the subject of pricing. We like to know what things cost, too.

Our rack repair products are made-to-measure, and repair damage anywhere in North America. Consequently, our pricing will factor in geographic location, volume, freight, and installation costs. In most cases, a rack expert will visit your warehouse to assess the damage and take necessary measurements for a perfect product fit and a detailed quote containing no surprises.

For more pricing information; request a free quote or call 1-877-990-3266 and let us demonstrate the value of the products and services we provide.

Male pallet rack safety expert

Rack Repair Experts

Still have questions on repairing your racks or why it's a better solution than replacement?

Talk to an Expert