How a Manufacturer Reduced Rack-Related Delays and Improved Safety with Inspection Software

A Real-World Case Study on Gaining Control Over Rack Maintenance

In fast-paced manufacturing environments, pallet racking systems take constant abuse. Forklift impacts, heavy loads, and tight production schedules make rack damage inevitable. When that damage isn’t tracked, prioritized, or addressed consistently, the consequences show up quickly: unplanned delays, growing safety risks, and mounting maintenance backlogs.

This case study tells the story of a multi-site manufacturer that faced exactly that challenge.

Pallet rack inspection software Damotech case study

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Across its facilities, forklifts were regularly contacting pallet racks on the production floor. Over time, damage accumulated faster than teams could document or address it. Inspections were inconsistent, issues were difficult to track, and maintenance decisions were often reactive. The result was increasing safety concerns, lost time, and unnecessary operational disruption.

This case study explains what changed when the company implemented Damotech’s rack inspection and asset management software—and why software became the missing link in their rack safety program.

Inside the case study, you’ll learn:

  • Why traditional inspection methods failed to keep up with production demands
  • How the company identified and prioritized rack damage more effectively
  • What operational challenges led them to adopt inspection software
  • How centralized data improved maintenance planning and reduced delays
  • How better visibility into rack conditions improved worker safety

Rather than relying on paper checklists or disconnected reports, the manufacturer gained a clear, real-time view of rack conditions across its production areas. Issues were documented consistently, photos were centralized, and priorities were clear, allowing maintenance teams to act faster and more strategically.

The case study also highlights how mobile inspection capabilities allowed teams to perform surveys directly on the floor, ensuring inspections kept pace with operations.

If you manage rack safety, maintenance, or operations in a warehouse setting, this case study offers a clear example of how better data and structure can reduce risk, minimize delays, and improve decision-making.

Download the case study to see how rack inspection software helped this manufacturer regain control of rack safety—and determine whether a similar approach could work in your operation.

Damotech Success Testimonial Quotes & Reviews

Safely managing storage rack systems across a network of warehouses can become overwhelming. With Damotech we have found an industry partner for education, engineering support, repairs and protection. Their quality and customer service is first class.

Pehr Peterson

Director of Construction and Asset Management
Reyes Holdings, LCC

The Damotech Platform is critical in maintaining control over warehouse safety. It's useful as it provides online access to all the inspection reports. Plus, our managers have great confidence in Damotech's repair kits.

Réjean Ardouin

Maintenance Supervisor
Keurig

I want to share my satisfaction with your professional service and products. Your pallet rack repair system is so incredible that it made our warehouse safer without affecting our daily operations.

Jocelyn Proulx

Warehouse Director
IPEX

We've been using Damotech for 10 years and are satisfied with their quick service. They know rack safety and are attentive to our needs. We always get clear answers in a short time if not on the spot. Plus, their products are of impeccable quality and reliability.

Gilbert Marois

Team Lead, Maintenance
Prinoth Ltée

The safety of our employees is paramount, and Damotech has manufactured custom-made protective fences for our pedestrian walkways that are forklift-proof! We are more than satisfied and will change all the old ones for these because they are superior.

Stéphane Ouellet

Warehouse Supervisor
Yoplait (General Mills)

Damotech performed a full compliance inspection to help us comply with local standards. Their expertise has made our racks safer as they have guided us in establishing a rack review and awareness protocol for our workers' safety.

Mathieu Caron

Director of Production
Sixpro

Over the years, we had accumulated several brands of racks in our warehouse. There was confusion surrounding their capacity and costly proposals to ensure their compliance. Damotech proved to be a partner of choice to regulate all of our installations.

Philip O'Shaughnessy, P. Eng., MBA

Plant Manager
Kerry

For 15 years, we have relied on Damotech for the safety of our pallet racks. Damotech is the reference in the industry! We trust them 100% when it comes to the safety of our warehouse.

Martin Grou

Transportation Supervisor
Wolseley

We have established a relationship of trust with Damotech because of the speed and quality of their service. Their involvement was remarkable when we needed it most. We are now equipped to manage and maintain our pallet racks securely thanks to their web platform.

Kevin Pelletier

Maintenance Manager
Vulcain