HOW A NATIONAL WAREHOUSE NETWORK STOPPED WASTING MILLIONS ON RACK MAINTENANCE

A Real-World Case Study on Safety, Risk, and Smarter Rack Decisions

This case study tells the true story of a national organization operating more than 1,500 warehouse locations that believed it was doing the right thing by prioritizing safety. After a serious employee injury caused by a sudden rack collapse, the company launched an internal rack safety initiative and began aggressively replacing damaged racking.

The intention was good. The results were not.

This case study explains what changed. Inside, you’ll learn:

  • Why well-intentioned safety programs can still lead to excessive rack replacement
  • The most common mistakes large organizations make when assessing rack damage
  • How improper damage classification drives unnecessary costs and downtime
  • What role engineering expertise plays in separating “repairable” from “replace immediately”
  • How the company standardized rack safety decisions across hundreds of facilities

Don’t miss out on this must-read case study—fill out the form to access it now!

Warehouse rack case study

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Damotech
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CASE STUDY SUMMARY

For large warehouse networks, pallet rack damage is inevitable. Forklift impacts happen. Components get bent. Repairs are made under pressure. Over time, what starts as “routine maintenance” can quietly turn into millions of dollars in unnecessary replacement costs—without actually making warehouses safer.

Because rack damage was being misunderstood and misclassified, the company was replacing entire uprights when engineered repairs would have safely and permanently restored load capacity. The result? An average of $10,000 per location, per year in avoidable replacement costs—adding up to more than $10 million annually.

Download the full case study to see exactly what changed, what mistakes were avoided, and how similar results can be achieved in your own operations.

This is not a theoretical success story. It’s a practical lesson in how misinterpreting rack damage can cost millions—and how changing the decision process can reverse that trend.

With the help of Damotech’s engineers, the organization implemented a structured rack safety program focused on correct damage assessment, engineered repairs, and targeted protection. The result was not only a dramatic reduction in maintenance spending but also improved safety, consistency, and confidence across all sites.

If you manage multiple warehouses, oversee safety programs, or are responsible for controlling maintenance budgets, this case study shows what’s possible when rack safety decisions are based on engineering—not assumptions. Download it now and see for yourself.

Damotech Success Testimonial Quotes & Reviews

Safely managing storage rack systems across a network of warehouses can become overwhelming. With Damotech we have found an industry partner for education, engineering support, repairs and protection. Their quality and customer service is first class.

Pehr Peterson

Director of Construction and Asset Management
Reyes Holdings, LCC

The Damotech Platform is critical in maintaining control over warehouse safety. It's useful as it provides online access to all the inspection reports. Plus, our managers have great confidence in Damotech's repair kits.

Réjean Ardouin

Maintenance Supervisor
Keurig

I want to share my satisfaction with your professional service and products. Your pallet rack repair system is so incredible that it made our warehouse safer without affecting our daily operations.

Jocelyn Proulx

Warehouse Director
IPEX

We've been using Damotech for 10 years and are satisfied with their quick service. They know rack safety and are attentive to our needs. We always get clear answers in a short time if not on the spot. Plus, their products are of impeccable quality and reliability.

Gilbert Marois

Team Lead, Maintenance
Prinoth Ltée

The safety of our employees is paramount, and Damotech has manufactured custom-made protective fences for our pedestrian walkways that are forklift-proof! We are more than satisfied and will change all the old ones for these because they are superior.

Stéphane Ouellet

Warehouse Supervisor
Yoplait (General Mills)

Damotech performed a full compliance inspection to help us comply with local standards. Their expertise has made our racks safer as they have guided us in establishing a rack review and awareness protocol for our workers' safety.

Mathieu Caron

Director of Production
Sixpro

Over the years, we had accumulated several brands of racks in our warehouse. There was confusion surrounding their capacity and costly proposals to ensure their compliance. Damotech proved to be a partner of choice to regulate all of our installations.

Philip O'Shaughnessy, P. Eng., MBA

Plant Manager
Kerry

For 15 years, we have relied on Damotech for the safety of our pallet racks. Damotech is the reference in the industry! We trust them 100% when it comes to the safety of our warehouse.

Martin Grou

Transportation Supervisor
Wolseley

We have established a relationship of trust with Damotech because of the speed and quality of their service. Their involvement was remarkable when we needed it most. We are now equipped to manage and maintain our pallet racks securely thanks to their web platform.

Kevin Pelletier

Maintenance Manager
Vulcain