Account & Settings
      Back to home
      1. Knowledge Base
      2. Software Platform / Mobile App
      3. Account & Settings

      Reset password: disabled account or expired activation link

      Step-by-step guide

      Disabled account or expired activation link.

      1. Click on 'Need help signing in?' and then on 'Customer Support'.
      2. You will be redirected to the Customer Support website.
        1. You will be able to create a Technical Support request.
        2. A member of the Customer Service team will reactivate your account.
        3. You will receive an account activation email. Just follow the steps.
        4. See the Support request and Access to Damotech: Login section 'New user - first access' articles for more information.

          09BDADBD-2EE7-4F35-97A2-A0F9713D4837
      • If you need assistance during the process, please contact our customer service through our Damotech Help Desk.
      • If you are a new user, see the Access to Damotech: Login article for further information.