Are your installers certified to do the repair work?

Yes. All Damotech repair installations are performed by trained and certified professionals, ensuring that every repair meets the highest standards of safety, engineering accuracy, and long-term durability. Because pallet rack repair directly affects the structural integrity of your storage system, repairs must be carried out by specialists who understand racking design, load paths, anchoring requirements, and industry codes. Damotech takes this responsibility seriously. 

We rely on a North American network of top-tier distributors and installation crews, all of whom undergo formal training and annual recertification by Damotech. This ensures that every installer, regardless of region, follows the same strict engineering guidelines, installation methods, and safety protocols. Our certified crews utilize proprietary tools, such as the DAMO EASY LIFT, a specialized lifting device that enables repairs to be completed safely and efficiently with minimal to no pallet unloading. This not only speeds up installation but also reduces downtime for your warehouse operations. 

For customers seeking the highest level of coordination and quality control, Damotech also offers installation services through our dedicated team, known as the Orange Pros. This group specializes in the installation of rack repair kits and rack protection products. Orange Pros technicians are certified annually, receive extensive training on Damotech product standards, and are equipped to complete most repairs in under an hour. They follow a strict safety-first approach, utilizing PPE, adhering to OSHA and corporate guidelines, and applying standardized procedures that have been refined over decades. 

With Orange Pros, customers also receive turnkey project management—from scheduling and logistics to resource coordination and communication. Their national coverage ensures that multi-site operators can trust every location to receive the same high-quality service. 

Whether the work is performed by Damotech’s Orange Pros or one of our certified installation partners, you can be confident that your racking system is repaired correctly, safely, and in complete alignment with engineering best practices. 

If you’d like to learn more about installation services or request certified installers for your next project, contact a Damotech expert today.