Our expertise and customer service are what distinguish us from others. We start with a call (or email) and then visit your warehouse where damage has been reported for a free evaluation. Our specialists will assess the condition of your racking systems and offer advice on the scope of the repair work needed. They will also inform you whether the system is safe to continue to use or if it needs to be unloaded. If a rack column has been damaged, our expert will take the necessary measurements for a leg repair kit proposal. An adjustable brace repair kit could be specified if one is missing or bent, saving you from replacing an entire upright in the process.
Our rack repair specialist will analyze the damage and advise you on the specific type of rack repair kit you need for every identified damage. We will prepare a detailed quote for your approval and schedule the production and installation. Depending on the overall condition of your warehouse and your budget, we may split the work into different phases and prioritize the more urgent repairs to ensure your warehouse is safe to operate.
Once a purchase order is approved, your units will be put into production and ready for shipping in a matter of weeks. Damotech has the industry’s shortest production time for custom-built repair products. This is the result of significant investments we have made in our LEED-certified production facility with state-of-the-art technology & automation. The short manufacturing lead time is one of the many benefits of using Damotech repair kits over OEM replacement parts.
Your units will then be shipped by freight once an installation date is identified. We will usually ship the repair kits directly to your warehouse so they are on-site when the installers get there. The repair units are mounted on wooden pallets with corrugated cardboard and stretch-wrapped for their protection. All the necessary installation hardware, such as backplates, bolts, and anchors, are included in the shipment.
Our large network of certified installers allows us to service your warehouse regardless of geographic location, anywhere in North America. Installations are carried out by seasoned installers who've been trained and certified by Damotech. Each rack repair kit is generally installed in less than 45 minutes using our proprietary Easy-Lift repair jack. The installation is coordinated in advance for a time that best suits your schedule and should not impact your regular operations. Voila, your uprights have been permanently repaired and can now withstand impact from most forklift operations!
Our DAMO PRO repair kits are permanent and put an end to the ongoing cycle of upright replacement prevalent in most modern warehouses. They are robust and have a lifetime warranty that provides full peace of mind. This makes our rack repair units a smarter solution to rack damage and a better long-term investment than upright replacement.
ALL RACK REPAIR KITS
There are many reasons why Damotech column repair kits are a better solution than replacement with OEM parts. Learn how you can save time, effort and money by viewing our 'Rack Leg Repair vs. Replacement' infographic.
View Infographic-1.jpg "Brace Repair vs Upright Replacement Infographic (Jpeg Low-res)-1")
There are many advantages to replacing a bent or missing brace on your uprights instead of replacing the entire upright. First, unloading or dismantling your racks is unnecessary to address the issue, saving you time. But did you know you could also easily save 85% versus rack replacement costs?
View Infographic
All of Damotech's repair kits are installed using a proprietary pallet rack jack − the DAMO EASY LIFT − that allows for quick and safe installation with minimal to no unloading. It supports the rack in place while we install the repair kit.
Repair vs. replacement needs to be evaluated on a case-by-case basis. In most cases, a repair kit is a better option as it can save time and money since the product can generally be manufactured much faster than new racking. Rack repair kits can also be stocked for instant replacement and to minimize downtime. The ideal pallet rack repair kit is easy to install and engineered to fit your existing uprights perfectly. This means that once installed, it will restore the rack’s original load capacity and permanently protect against future impact from forklifts.
It is important to note that not all rack repair kits are one and the same. Depending on which company you purchase from, the quality of the kit will vary. Some will repair but not protect against future impact. Damotech repair kits are engineered to last a lifetime of sustained abuse.
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Yes. All Damotech installers are trained by us and are re-certified on an annual basis on repair kit installation. They are knowledgeable of the installation procedures set forth by our rack engineers, know the products and they all carry liability insurance.
A standard 24" DAMO PRO rack repair kit can be installed in about 30 minutes for standard sizes. Larger repair kits usually take more time, but less than an hour is needed in most cases.
A limited self-install program does exist for large companies or DCs. Those who wish to self-install must get proper training and certification from Damotech, meet specific criteria, and sign a liability release assuming responsibility and risk for the installation.
Our proprietary lifting jack is reserved for our dealers and certified installers only. It can be used solely for the installation of Damotech rack repair kits.
A hot permit is not required as all of Damotech's rack repair units are bolted on and do not require any on-site welding.
All of our products come with high shearing capacity 'screw type' anchors made by Hilti. The exact specifications of the anchor will vary based on the product, your location, and the probability of seismic activity.
It’s not that we want to skirt around the subject of pricing. We like to know what things cost as well...
Our rack repair products are made-to-measure, and repair damage anywhere in North America. Our pricing will factor in geographic location, volume, freight, and installation costs. In most cases, a rack expert will visit your warehouse to assess the damage and take necessary measurements for a perfect product fit and a detailed quote containing no surprises.
For more pricing information; request a free quote or call 1-877-990-3266 and let us demonstrate the value of the products and services we provide.
Our rack safety experts are here to help and answer any questions you might have about the rack repair process.
