How does the inspection issue priority scale work?

This article explains the meaning of each level in the inspection issue priority scale (Unload/High/Moderate/Low).

The Scale

To better understand the issue priority scale provided in the conformity inspection reports (Unload/High/Moderate/Low), the definitions for each issue priority level used in Damotech’s warehouse inspection reports are below.

Our current reporting uses an issue priority scale to allow the sorting of issues and to make the solutions to those issues actionable. Our priority scale enables the customer to evaluate better the need and the delay in implementing the corrective action, whether for a repair or a replacement.

  • Low: An issue that should be watched. It does not need immediate attention and should be evaluated during a subsequent inspection as part of a routine prevention/maintenance program.
  • Moderate: An issue that needs to be addressed within a reasonable amount of time.
  • High: An issue that must be addressed immediately, with an adequate solution/corrective action.
  • Unload: A serious issue that requires the unloading of the damaged rack portion immediately before taking corrective action.

Even if some issues do not show signs of major damage, this issue priority scale allows us to identify and communicate which issues should be addressed first. Keep in mind that “Low” priorities can change and become “High” priorities. Multiple “Low” damages on the same component could also raise their priority on the scale.

Repair and Replace Recommendations

We recommend that safety managers and rack operators walk their facility with the list of reported issues to assess what we have specified and determined as an issue. A different course could be taken instead of hastily ordering repairs and/or replacement parts regarding operations and budget. For example, our inspectors may flag something as “Watch,” but the operator might want to “Replace” because of operational issues or an increased level of corporate safety.